Supplier Monitor support

Get help with installation, catalog sync, CSV imports, billing, or data deletion.

Contact support

48817160@qq.com

Support hours

Monday-Friday, 09:00-18:00 UTC+8 (Beijing), excluding public holidays.

We aim to respond within two business days. This is an initial response target, not a guaranteed resolution time.

Contact support safely

Include your myshopify.com store domain and any reference ID shown by the app. Never send supplier CSV files, Shopify tokens, passwords, database credentials, or payment information by email.